Communications Service Providers

Network maintenance and support involves substantial effort and significant financial investment. Siama packages powerful network test functions capable of reducing the costs associated with maintaining your network.
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Communications Service Providers

Empowering Network Analysts

Reduce network maintenance and support costs

Siama empowers network analysts with a suite of test capabilities that converge on the root cause of network issues in a fraction of the time, reducing the cost and need for truck rolls.

CSPs around the world have deployed Siama's solution to gain remote visibility, testing and diagnostic capabilities that go beyond conventional test sets. 

   I have recently deployed 15 PROVA-X units across the globe for ethernet circuit testing and acceptance. The PROVA-X has been a game changer for Intelsat. Thank you Siama for all the time you spent to help us get the test network implemented.    

Jason F. West, Terrestrial Infrastructure Deployment Engineer at Intelsat

Explore by Role

Level 3 Service Manager

Dave

Dave

JOB
Primary escalation resource for resolving client downtime issues
PAINS
- Dave and his team are overworked and underequipped
- Team relies too heavily on Dave
- Lacks the right equipment and budget to accurately diagnose and troubleshoot support cases
KPIs
- Mean Time to Repair (MTTR)
- Customer Satisfaction
- Customer Churn
RESULTS
With Siama, Dave's team can diagnose cases in a quarter of the time, using a single multifunction, production-dedicated appliance. Technical issues can be troubleshooted directly in the field, at the Central Office (COs) and Points of Presence (POPs), instead of attempting to get reproduced in a canned lab environment which doesn't always emulate the real-world.
 
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Lab Manager

Mike

Mike

JOB
Provide the resources and tools necessary to enable the support team
PAINS
- Mike doesn't like expensive lab equipment going into the field
- Has a limited budget to buy more equipment
- Hates support emergencies because it's a major strain on his resources
KPIs
- Operations Team Satisfaction and Success
- Mean Time to Repair (MTTR)
- Trainings Completed
RESULTS
With Siama, Mike can push out easy to use, lab-grade tools to the production network, making them readily accessible for support's troubleshooting needs, and without a second thought to complexity or cost.
 

Industry Features

In-line Service Monitoring & Troubleshooting
Service Activation Testing
Continuous Performance Management
Protected ENNI Service Testing
Synthetic Traffic Generation
Packet Capture and Playback

In-line Service Monitoring & Troubleshooting

The PROVA appliance can be connected to a switch or router’s mirror/SPAN port, test port, or in-line with the service path. Use the power of GENEM to non-intrusively monitor individual flows, capture flows for analysis and generate synthetic traffic on VLANs, pseudo-wires, and individual TCP/UDP sessions to test and troubleshoot issues.

In-line Service Monitoring & Troubleshooting

Service Activation Testing

Verify and guarantee performance before you turn circuits over to subscribers. Service Activation Testing (SAT) allows you to verify connectivity and the correct provisioning of your circuits, including critical latency, jitter and loss performance requirements to ensure your customer will get the service quality they require.

Service Activation Testing

Continuous Performance Management

Monitor virtual circuits and pseudo-wires in real-time with a robust set of continuous performance management features. GENEM allows you to gather latency, jitter and loss metrics on a per-service basis so you can compile performance data into monthly reports.

Continuous Performance Management

Protected ENNI Service Testing

Perform Service Activation Testing or other troubleshooting tests across a link-protected ENNI using the GENEM application. Multiple PROVA test ports can be aggregated to perform tests over a link-protected interface. Test the performance of active/standby links by forcing switchovers and precisely measuring the switchover time and tracking packet loss during the switchover event.

Protected ENNI Service Testing

Synthetic Traffic Generation

Use GENEM’s powerful synthetic traffic generation tools to emulate real-world traffic by combining multiple application streams into multiplexed flows. Create any type of packet and specify header values using our intuitive packet editor. Add hardware timestamps and sequence numbers to synthetic traffic to track performance of streams. Accurate stream rate control allows you to precisely throttle the rate of packet transmission on a test port for each stream independently.

Synthetic Traffic Generation

Packet Capture and Playback

You can capture traffic on any of the test ports with the click of your mouse. A large 8GB onboard capture buffer can store a copy of received packets up to line rate. You can export the capture buffer and decode the contents using WireShark. You can also playback the capture at the rate it was captured or at full line rate. Upload pre-saved PCAP files to the PROVA and play them back on any test port.

Packet Capture and Playback

Finally, a test head with brains…

Better visibility. A complete set of troubleshooting tools. A superior value.

More than a Test Head

More than a Test Head

Operations tools to expedite trouble resolution

Mobile 5G Network Ready

Mobile 5G Network Ready

The test capacity needed for 5G macro site backhaul

Ideal for Wholesale Ethernet Services

Ideal for Wholesale Ethernet Services

Test MEF compliant OVCs for conformance to the SLS

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More Information

Gap Wireless to Resell Siama Systems Network Test Tools Under New Vendor Partnership
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Gap Wireless to Resell Siama Systems Network Test Tools Under New Vendor Partnership

Gap Wireless, a leading distributor of products and services for the mobile broadband and wireless markets, and Montreal-based Siama Systems, a provider of converged network...
Automate & Execute Test Suites with Ease
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Automate & Execute Test Suites with Ease

Performance Benchmarking, Service Activation Testing and On-Demand Troubleshooting
PROVA-X Datasheet
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PROVA-X Datasheet

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GENEM X Datasheet
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GENEM X Datasheet

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